What we collect
When you send an enquiry — through the contact form or the chat assistant — we receive what you choose to give us: your name, email address, phone number, company, site location, project type and message. Enquiries are emailed to our team so we can reply.
The chat assistant is powered by an AI service that processes the messages you type in it in order to answer you. Please don't share sensitive personal information in the chat.
Like most websites, our hosting provider records standard technical information with each request — IP address, browser and device type, and the pages requested. This is used to keep the site running and secure.
Cookies and analytics
The site sets only the cookies needed to remember your cookie choices. Any analytics or marketing cookies are off until you accept them, and you can change your decision at any time through the cookie preferences on this site.
How we use it
We use what you send us to answer you. We do not sell your information, and we do not use it for unrelated marketing without asking first.
How long we keep it
We keep what you send us for as long as we need it to answer you and to meet our legal obligations, then delete it.
Your rights
You can ask us for a copy of what we hold about you, ask us to correct it, or ask us to delete it. Email ars@streamlineinnovationgroup.com or use the contact details on this site and we will respond.